UPDATE 12-31-11 - Verizon just announced that it's not going to charge customers a fee to pay our bills online.
Two nights ago, I started a petition on Change.org telling Verizon that it can't nickel and dime customers like me with new fees. Within hours, more than 130,000 of us signed the petition. (Thanks, by the way -- you're amazing!)
It took months of hard work to get Bank of America to drop its $5 debit card fee, but Verizon backed down in less than 24 hours. Turns out people like you and me are getting more powerful by the day.
Congrats, and happy New Year!
Hey - it's Molly! Remember when together we beat Bank of America -- and the whole banking industry backed away from charging us just for using our debit cards?
Well, it’s time to get the band back together. Verizon just announced a new fee for paying your bills online. Really. Even though paying via internet is fully automated.
It’s not just about the money (though if you’re like me, you don’t have extra cash to be sending to a giant phone company in order to pay your own bills). It’s that Verizon thinks it can do anything to its customers, and that we’re powerless to stop it. (Spoiler alert: We’re not.)
By the way, I found out that a recent report says Verizon paid zero federal income tax from 2008-2010, and actually got almost a billion dollars in rebates from taxpayers. So they definitely shouldn't be nickel and diming us.
As a Verizon customer, I've started a new Change.org petition demanding that the phone company drop the fee for paying bills online. I'd be grateful if you signed it. You can click here to add your name.
We can win this. And, if we do, we’ll save a lot of money for millions of people, many of whom are like me - not exactly swimming in a billion dollars of rebates.
But we’ll also prove again that times are changing. People like us have real power when we organize together! Lots of people will see this petition, and maybe some of them will start their own, realizing that they can change something in their own community.
First things first, though. Let’s stop Verizon from charging us a fee to send them money. Click here to sign my petition.
Thanks! And happy new year!
- Molly Katchpole