Showing posts with label credit unions. Show all posts
Showing posts with label credit unions. Show all posts

Sunday, January 8, 2012

"Too Big To Fail" Fails Customers

Customer satisfaction with credit unions breaks all prior records in 2011, according to a report released by the American Customer Satisfaction Index (ACSI). Customers are more satisfied than ever before with credit unions, as the industry’s score soars 8.7% to 87 (on a scale of 0 to 100)—the highest score ever reached by any of ACSI’s 47 industries. In just one year, credit unions have tripled their ACSI lead over banks.